Effective Date: [03/12/2025 Date]
V.K AMBER Couriers (“we”, “us”, “our”)
At V.K AMBER Couriers, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights under UK data protection law.
By using our website, booking a courier service, or communicating with us, you agree to the terms outlined in this Privacy Policy.
V.K AMBER Couriers is a UK-based courier and delivery service provider offering nationwide and European delivery solutions.
Data Controller:
V.K AMBER Couriers
📍 Redruth, United Kingdom
📧 Email: info@vkambercourier.uk
📞 Phone: [Insert Phone Number]
🌐 Website: www.vkambercourier.uk
As the Data Controller, we determine how and why your personal data is processed.
We may collect and process the following types of personal data:
Name, address, email, phone number
Collection and delivery addresses
Business name and contact details
Parcel information (excluding contents of sealed items)
Payment information (processed securely via third-party providers—never stored by us)
Booking details and communication history
When you visit our website, we may collect:
IP address and geolocation data
Browser type and device information
Website usage data via cookies
We may receive personal data from:
Businesses booking courier services on behalf of their clients
Website hosting platforms
Payment processors
We do not access, store, or process personal data contained inside parcels or consignments.
We use your data to provide, improve, and manage our courier services, including:
Processing bookings and payments
Communicating collection and delivery updates
Providing tracking and customer support
Contacting recipients when required
Internal record keeping
Service improvement and quality monitoring
Legal compliance and fraud prevention
We may send promotional updates only if you have opted in. You can unsubscribe at any time.
We do not sell, rent, or trade your personal information.
We process your data under the following lawful bases:
Contractual necessity: To fulfil your courier booking
Legitimate interests: To operate a secure and efficient business
Legal obligations: Compliance with UK tax or transport regulations
Consent: For marketing and non-essential cookies
We may share your data with trusted third parties only when necessary, such as:
Delivery drivers and subcontracted couriers
Payment processors
IT and website hosting providers
Legal or regulatory authorities (when required by law)
All third parties must comply with strict data protection agreements.
We never sell personal data to marketing companies.
We keep personal data only for as long as necessary:
Booking records: 7 years (legal requirement for accounting)
Contact information for active accounts: retained until request for removal
Marketing data: until you unsubscribe
After these periods, data is securely deleted.
Our website uses cookies to:
Improve website performance
Analyse visitor behaviour
Enable login and booking functionality
You can accept, refuse, or manage cookie settings via your browser or our cookie banner.
Full details are available in our Cookie Policy.
Under UK GDPR, you have the right to:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your data where legally applicable.
Limit how we use your data.
Request transfer of your data to another service provider.
Object to marketing or certain forms of processing.
Where consent is required, you can withdraw it at any time.
To exercise any of these rights, contact us at:
📧 info@vkambercourier.uk
We implement robust security measures to protect your data, including:
Encrypted communication
Secure storage systems
Restricted access for authorised personnel only
Regular security audits
However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute protection.
We store and process data primarily within the UK.
If any transfer outside the UK occurs (e.g., cloud services), we ensure compliance through:
UK GDPR-compliant transfer agreements
Approved international safeguards
Our services are not intended for individuals under 16 years old.
We do not knowingly collect children’s personal data.
Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
We may update this policy occasionally.
The latest version will always be available on our website.
We encourage you to review this policy regularly.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
V.K AMBER Couriers
📍 Redruth, United Kingdom
📧 Email: info@vkambercourier.uk
📞 Phone: [Insert Phone Number]
🌐 Website: www.vkambercourier.uk
